Shipping policy

5. Shipping

5.1 Shipping within Luxembourg is free of charge, while cost towards remaining locations is as following: 

a) Germany, Belgium, France, Netherlands, Portugal: 12 EUR

b) Austria, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Norway, Poland, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland: 16 EUR

c) Cyprus, Spain - Ceuta and Melilla, Spain - Balearic Islands, Spain - Canary Islands, Iceland, Liechtenstein, Malta, Portugal - Azores, Portugal - Madeira: 25 EUR

d) Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Azerbaijan, Bahrain, Barbados, Benin, Bermuda, Bhutan, Belarus, Bosnia and Herzegovina, Burkina Faso, Burundi, Cameroon, Cape Verde, Côte d’Ivoire, Djibouti, Egypt, United Arab Emirates, Eritrea, United States, Ethiopia, Gabon, Gambia, Ghana, Gibraltar, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Faroe Islands, Iran, Irak, Israel, Japan, Jordan, Kenya, Kyrgyzstan, Kosovo, Kuwait, Laos, Lebanon, Liberia, North Macedonia, Mali, Morocco, Mauritania, Moldova, Monaco, Myanmar, Nepal, Niger, Nigeria, Oman, Uganda, Uzbekistan, Pakistan, Qatar, Central African Republic, Democratic Republic of Congo, Republic of Congo, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, South Sudan, Sri Lanka, Tajikistan, Tanzania, Chad, Togo, Tunisia, Turkmenistan, Turkey, Venezuela: 35 EUR

e) rest of the world: 85 EUR

5.2 On explicit wish of the Client, it is possible to use delivery company of your choice. In such case delivery fee will need to be verified with such.

5.3 If you ship to non-EU country, additional taxes and costs might apply (such as customs duties). Such fees will not be paid by us or charged by us. You will be directly responsible for payment of such towards tax authorities. We suggest to verify it beforehand with these authorities.

5.4 If a parcel is lost despite having been delivered with a receipt, this is to be treated as theft on the part of the recipient. A theft must be reported by the recipient to the shipping service provider and the police. We, as the shipper, will fully assist in clarifying any problem.